Shipping, Our Guarantee & Returns
Shipping Policy
We only ship in the United States & Canada at this time.
Orders are processed and shipped within 5 business days of receipt of order, depending on product availability. During holiday peak shipping periods, deliveries may take longer. For international orders, call or text 1-843-267-9737 for rates. |
Our Guarantee
If your not 100% satisfied you can return the item within 30 days of the purchase date, for a full refund or an exchange. To ensure a timely refund to your account, please return the item as soon as you decide not to keep the product. We regret that we do not refund the original shipping costs with the return. Please follow the simple instructions below:
1. Contact us to get a RA # (Return Authorization Number) to put on the package mailing address as shown below. Call us at 843-267-9737, to get your RA#.
2. Place the item in its original condition and use the original packaging to ship your product back. Secure any items that can leak out while shipping, like makeup etc., into a plastic bag.
3. Enclose a copy of your receipt or write your complete name and address, as it appeared on your order.
Mail your return to:
Simply Karen
Attn: RA #
5180 Highway 17
Unit B
Murrells Inlet, SC 29576
Return Refunds and Credits
We'll issue you a full refund to your credit card for the price of any item that you return, if your return is received within 30 days of the PURCHASE date. We regret we are unable to refund the original shipping costs.
It takes up to 7 days to process the return and credit your account. Please note that your bank will likely take approximately seven business days to reflect this transaction. If you have any questions about your return, please contact customer service.
